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The Jacarta Alert Centre facility is a subscription-based service
that works in conjunction with our environmental monitoring devices
to provide automatic alarm notification via email, SMS and voice
alarm messages (to landline phones) to up to 3 recipients. The
alerting process ensures key personnel are notified and the alarm
acted upon via an escalation and acknowledgement process. Easy
access to change personnel details, contact numbers, etc. is
available via the Jacarta Alert Centre Login facility on this
website.
The Jacarta Alert Centre sends messages to your proprietary order of
‘Contacts’ as follows:
| Immediately: |
The installed
location is telephoned. |
| After 30
seconds: |
‘Contact 1’ is
notified by telephone, text and email. |
| After 2
minutes: |
‘Contact 2’ is
notified by telephone, text and email. |
| After a further
2 minutes: |
‘Contact 3’ is
notified by telephone, text and email. |
If
a contact responds to any alert message, the remaining messages are
not sent, and all previously notified personnel will receive a new
message informing them that someone is taking action.
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